10 reasons why a multilingual staff can promote business growth

Pipplet • mars 02, 2020

Foreign languages enrich our lives and offer unparalleled personal and professional advantages. Companies and recruiters are beginning to understand the advantages of multilingual staff and want to hire more people who can better reflect the diversity of the real world and meet customer service challenges.


Putting communication the center of your organization is the basis for running a business focused not only on your external stakeholders and customers, but also on your internal staff. It begins with the embrace of multilingualism and multiculturalism. Like Forbes shares, well-verse employees in several languages open up new revenue streams and help current customers more effectively.


We share 10 reasons why a multilingual staff can promote business growth, support employee skills development, and help you win and maintain customers.

1. Supports cultural connections

Culture and language are not separated entities. It's not only easier to connect with people when you know their language, but it also strengthens your understanding of another culture, enabling your company to communicate more effectively and establish better relationships.

 

2. Increases cultural sensitivity

The more you are acquainted with another language or have someone on your team who is competent in a given language, the greater the development of cultural awareness and respect, and customers will notice these subtle improvements.

 

3. Builds client trust

Being able to speak with your customers in their native language creates a feeling of familiarity, and can provide a sense of comfort for customers. Speaking a familiar language can lead to business and market growth.

 

4. Creates value and Increases Morale

If you have a multilingual employee, they may be an asset for your business. Especially if they are the only employee who can speak a particular language with a client or partner. When this happens, it is just as important for companies to reward these employees because it can help improve the morale and motivation of that employee. 

 

5. It saves your business money

If your business is international, relocation may occur. New employees hired or promoted can have an easier transition to another country, especially if they speak the language of the host nation. They are also more likely to be involved in local activities and manage administrative things, reducing key integration costs for your company.


6. Fosters international business partnerships

International commercial communication can work smoother and alleviate the barrier of communication language by creating more lasting partnerships.

 

7. Fosters workplace relationships

It facilitates active interactions with co-workers and can foster mentoring opportunities that allow employees the opportunity to connect with and learn from peers and colleagues.

 

8.  Boosts employee productivity

If an employee speaks multiple languages and believes they contribute significantly to the company, it is likely they will be more confident in their work. Confident people are doers and this helps to stimulate the production of businesses. This is important for businesses as it is a catalyst for increased development.


9. Correlated with health benefits

Preliminary studies indicate that speaking more than one language can delay dementia from 4 to 5 years and other diseases that affect the brain later in life. Therefore, it is important to provide your employees with subsidized skills development courses that can double as an opportunity to maintain a healthy life balance.

 

10. Encourages soft-skill building

Employees can develop important interpersonal skills and become better problem solvers and listeners when they learn and know how to communicate in a number of languages.

 

Pipplet has discovered a new method to ensure that companies receive the best innovation and technology service to accurately assess or verify candidates' language skills in more than 35 languages. Discover how Pipplet is impacting business today.

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