Evolve your business’s HR toolset or die

Pipplet • août 03, 2021

Your business’s HR toolset is missing a vital component. Without the ability to test language proficiency, your enterprise can’t attract and hold onto the people your company needs to thrive in international territories. Learn how integrating language testing can evolve your Human Resources process to stay relevant and profitable.


With a world-wide shortage of skilled workers who have the right language skills showing no sign of ending in the near future, how does your business ensure it can locate the staff needed at the right time?

It’s a challenge that HR has faced for several years. The good news is that your business’s HR systems can be easily augmented to give them language proficiency testing capabilities. What if your company could easily connect with world-class language testing and assessment services as easily as you connect your website to a CRM?


The evolution of HR continues. Indeed, IBM define HR 3.0 as a commercial imperative no organization can ignore: “Our research shows that the radical reinvention of human resources is a critical imperative for organizations, especially now: more than two thirds of the executives we surveyed say that the global HR function is ripe for disruption. The best companies in the world—those outpacing all others in profitability, revenue growth and innovation—are extremely confident in the need to reinvent HR.”

In practice, the evolution of HR technology has become a strategic component of enterprise planning and development. Leaders understand that the human capital their businesses need must be located and nurtured. One clear aspect of the human skills required is language proficiency.


As HR embraces more digital tools, incorporating language testing is a trend that is expanding. The language testing and proficiency tools that are now available offer unprecedented levels of language testing and assessment capability HR have not previously had access to. Additionally, as other aspects of HR have been digitized, businesses with a language skill requirement can also digitize this aspect of their HR.


How HR can use digital tools can also have far-reaching positive consequences when these tools are implemented with a clearly defined goal. Deloitte talk about how HR is massively shifting its role: “Shifting HR’s role from standardizing and enforcing workforce policies to a new responsibility of re-architecting work across the enterprise,” speaks volumes about how HR and the tools it uses are in a state of radical change.

New HR tools

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The tech stack that HRs are now using has evolved to a suite of applications that offer a range of features. However, when language testing and proficiency assessments are needed, these can often be lacking in the tech stack in use. Businesses continue to invest in their HR tech, as HR Research concluded in their recent findings that found nearly half (46%) of HR departments have a robust HR tech stack. Almost two-thirds (63%) agree or strongly agree that their HR tech stack increases HR efficiency and productivity.


HR’s have multiple roles they must fulfill, from hiring and onboarding to payroll, health and safety plus dispute resolution and developing employee learning. With this multifaceted role, digital tools that offer a level of automation have become very popular. The key is to integrate these digital tools into any existing analog systems that may still exist. One of these systems is often language testing and proficiency assessments.


DocuSign found that 84% of respondents benefitting from a moderate amount of their complex software’s total potential. However, the respondents identify two clear areas to improve: additional time for technology training (44%) and more intuitive software (44%). Also, automating specific processes was high on the HR tech development roadmaps for respondents. Here, including automated language proficiency testing in the HR tech stack can profoundly impact HR efficiency and recruitment outcomes.


The report from IBM also concluded: “CEOs and CHROs understand that attracting and retaining the best talent is critical to the success of the enterprise. For companies to thrive, talent acquisition is a strategic endeavor that prioritizes speed and accuracy. In HR 3.0, organizations use AI across the talent acquisition domain to attract new and novel talent based on targeted skills, enhance the employer brand, and personalize every candidate experience.”


For HR professionals, the digital transformation of their tools is ongoing and accelerating. HR is now seen as a strategic component of a business's overall tactical development. And as enterprises re-draw their digital transformation roadmaps in the wake of COVID-19, HR must have the capabilities to support those plans. Digital tools that including language assessments where this is needed are an essential element of HR 3.0, which will influence how businesses locate, test, onboard, and enhance their workforces.

You can schedule a meeting with us to find out how Pipplet can effectively integrate comprehensive language skills testing into your recruiting processes.

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